host: TRAHI – The Rainbow Alive Hub Initiative
apply-url: https://trahinigeria.org/call-for-consultant-case-management-specialist/
The Rainbow Alive Hub Initiative (TRAHI) is seeking a Digital Case Management Dashboard Specialist consultant in Lagos, Nigeria. This role involves designing and deploying a digital Legal Desk & Protection Tracking System to enhance legal aid and emergency response for LGBTQIA+ persons. The system aims to improve how cases are received, documented, and followed up within TRAHI's services.
CALL FOR CONSULTANT: Digital Case Management Dashboard Specialist – TRAHI
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May 25, 2026
CALL FOR CONSULTANT: Digital Case Management Dashboard Specialist
The Rainbow Alive Hub Initiative (TRAHI) is seeking to engage a skilled and experienced Digital Case Management Dashboard Specialist to support the strengthening of its legal aid and emergency response systems for LGBTQIA+ persons in Lagos State, Nigeria.
This consultancy forms part of TRAHI’s broader effort to build a more structured, confidential, survivor-centered, and accountable legal response mechanism for community members experiencing arrest, detention, extortion, violence, blackmail, displacement, and other human rights violations in an increasingly punitive environment.
The consultant will design, configure, and deploy a digital Legal Desk & Protection Tracking System using Monday.com or any other similar platform, including case intake workflows, referral management, service tracking, dashboard reporting, staff onboarding, and data protection protocols.
This system aims to improve how cases are received, documented, tracked, escalated, referred, and followed up within TRAHI’s Legal Desk structure.
About TRAHI
The Rainbow Alive Hub Initiative (TRAHI) is a community-led organization committed to advancing the rights, dignity, health, and safety of sexual and gender minority and other vulnerable groups in Nigeria through advocacy, research, legal empowerment, leadership development, strategic communications, and access to support services.
TRAHI currently operates legal aid, community support, research, and advocacy interventions focused on strengthening protection systems for sexual and gender minorities in hostile environments.
Purpose of the Consultancy
The purpose of this consultancy is to establish a functional and secure case management framework that enables TRAHI to:
receive and document cases efficiently;
coordinate legal and emergency responses in real time;
maintain confidential records safely;
strengthen referral pathways;
improve accountability and follow-up across cases;
generate structured internal reporting and learning.
Scope of Work
The selected consultant will be expected to:
Assess TRAHI’s current legal aid and case handling workflow;
Design a secure case management structure using appropriate digital tools;
Develop standardized digital case intake forms and referral templates;
Create protocols for case documentation, confidentiality, escalation, and follow-up;
Establish referral tracking systems and case status workflows;
Develop data protection and access control procedures;
Train TRAHI staff and relevant personnel on use of the system;
Provide recommendations for improving long-term case coordination and reporting;
Support initial deployment and troubleshooting during rollout.
Expected Deliverables
The consultant